I would lilke to draw attention to the below:
Ashterothi wrote:My only feedback is please don't call the end of an event while half of the fleet you had form up at the beginning was still 2 jumps out.
We had CSM member and such and informed the actors we were on our way, but you destroyed the structure with us being 4 jumps out, not 5 minutes after one of the actors acknowledged we were still on our way and said that was fine.
I thought it was interesting, but it did seem specifically designed to disrupt any attempt of coordination on behalf of the Empire forces. (I was on the Gallente side FYI)
And also to this regarding the almost abscence of any CCP or even ISD presence is the threadnaught that was the result of this Live Event:Maximus Aerelius wrote:So to summarise on my previous point of the incident relating to Z9PP and drawing comparisons to this incident:
Incident regarding Z9PP:
@2013.07.04 22:45 Rage thread opened
@2013.07.04 23:06 initial apology
less than 1.5 hours after this event a Tweet apology
@2013.07.04 23:31 40 minutes after his initial apology and CCP Phantom again apologises
@2013.07.04 23:44 Another from CCP Phantom
@Posted: 2013.07.05 00:40 CCP Falcon closes the thread and redirects to official apology thread.
So in comparison we have heard nothing apart from a "Yeah, we might look into this, thanks for your feedback" from CCP but when they do the same thing to Null Sec you get the above timeline? That thread was 32 pages long before it was locked and the official apology and explanation posted in less than 2 hours from it being opened.
How they managed the fallout from Z9PP was so much better than this and I cannot describe how badly this "LIVE Event" and aftermath has been handled. This is now over 54 hours and on-going and what have we heard?
And so my questions are these on this point:
Q: Why did Z9PP get such an overwhelming apology from CCP and repeatedly over the course of two hours and at such an early stage in a threadnaught similar but vastly overshadowed by the Live Event one?
Q: Why did it take
4/5 working days to get another update from CCP bearing in mind the above timeline?
Q: Why have you, or a representative of CCP, not apologised to the people who wasted hours of their RL time trying to add content and be part of something?
I personally took time off work as you may have read while another that I read got his wife to get a taxi home and rearranged his life so he could be part of this "Unique...never to be repeated" Live Event. Now while I realise this is our choice we don't expect to have it wasted and not receive an apology in return. We pay for our game time as customers and while Cost per Hour maybe slight this event still wasted a good 4 hours of mine and others time along with 1.5 hours of TOIL that the company I work for will certainly not refund me because you, read as CCP, mismanaged an event either through over-hyping\over-advertising or just complete mismanagement\incompetence.Curious to see the answers that you can provide.